Overview
 DSL Services
 Dial-Up Access
 Frame Relay
 T1/T3/OCX
 Co-Location
 Web Site Hosting
 SuperWAN
 Managed Servers
 Managed Firewalls
 Monitoring Services
 Support Center
 Contact Sales
 
 
Using WS_FTP
Connecting to Your Site:
WS_FTP is the one of the most common FTP application in use, so we use this version in our explanations below. If you are not using WS_FTP, many of the answers will remain the same, but just in case they don't you may need to refer to your FTP manual or help area. We are also assuming that you have already installed the software to your workstation.

You will need three pieces of information to connect to your site in WS_FTP. These pieces were emailed to you when you signed up for hosting and include your domain name, your username and password.

  1. Connect to the Internet.
  2. Open your WS_FTP application. (After the install you will probably have a shortcut on your desktop or in your Start, Programs menu).
  3. You now see two windows, one overlapping the other. The one on top is your Session Properties window where you specify your login information.
  4. For Profile Name insert whatever you'd like to refer to this login as. You can name it whatever you'd like just for easy reference later on.
  5. For Host Name/Address insert your domain name (ftp.linkline.com for Personal Pages) or the servers IP address of 208.48.128.131 if your domain name is not active on your account yet. (If you try your domain name and it doesn't work, then you can change this to the servers IP address instead). ftp.yourdomainname.com, yourdomainname.com or 208.48.128.131 should all work in this field.
  6. For Host Type you can leave this to Automatic Detect.
  7. For User ID insert the username emailed to you when you signed up for the account. This field is not case sensitive.
  8. For Password insert the password emailed to you when you signed up for the account, or your new password if you have changed it through the Control Panel. This field is not case sensitive.
  9. All other fields you can leave blank or set to the default. However, if you'd like WS_FTP to start you off in a particular directory on either your local machine or on the server, you would configure this in the Startup tab. If this is your first time connecting, you need not worry about the folder you are starting off in.
  10. If you'd like you can save your configuration to WS_FTP, including the password, by checking the Save Password box.
  11. When you are ready to connect, click "OK" at the bottom of the Session Properties menu.

Publishing:
Okay, now you're in and ready to publish your pages to the web! (If you are not, read the "connecting to your site" section above).

  1. The Session Properties window is now gone, and you are looking at a window split down the middle that separates your local workstation (on the left) and the web site (on the right).
  2. On the left-hand side, double-click the green arrow pointing up to move up a directory, or double-click on a directory to enter one. You might want to practice with this a bit. When you are done, you want to work your way to the directory on your PC containing your web files (depending on where you saved them).
  3. On the right-hand side, do the same as on the left, but double-click to enter the www directory. This is the directory where you will upload your web pages, graphics, etc.
  4. Near the bottom of the WS_FTP window, select "Auto" for the upload format - or manually select Binary when you upload your images and ASCII when uploading scripts or pages.
  5. On the left-hand side, click once on a file to highlight it.
  6. Click the arrow that points to the right (towards the remote system) in the middle of FTP.
  7. When you see the words "Transfer Complete" at the bottom of the WS_FTP window the transfer is done. You have just uploaded a file.
  8. To upload multiple files or directories at once, simply click on one then hold down the shift key or control key to select more.
  9. You can also publish files in the opposite direction, from the server to your PC, by highlighting files on the right and clicking on the arrow that points to the left.

Using WS_FTP as an Editor:
While you are connected to your site, you can click on a file or files to highlight them, and then click the View button to review the HTML code in ASCII text. When you are viewing a file on your local side of WS_FTP, you can make changes to it, and click Save in the File drop down menu, after which publishing it up to your site.

Make note that although you can make changes to the files on the web site side of WS_FTP you can not just click Save so that they automatically save to your web site. You will need to save it to your PC and then publish it over. In other words, you can not work "live" on your site through FTP.

The ability to edit files while in WS_FTP is great in instances where you've published a file and realized after doing so (possibly by viewing the changes in your web browser) that you made a typo or mistake in the HTML that you want to correct quickly without having to go back into your editing application.


Making a Directory:
Follow the steps in the "connecting to your site" section to the left. Once logged into your site, go into the directory in which you want to place the new directory you'll be creating. Click the MkDir button on the left or right-hand side of the FTP application depending on if you want the directory to appear on your local machine or on the web server. Once you've clicked MkDir, you will be prompted for the new directory's name.


Deleting Directories and Files:
Follow the steps in the "connecting to your site" section to the left. Once logged into your site, go to where the file(s) are that you would like to remove. If removing files from your site (as opposed to on your PC), copy the files to your local workstation before removing them, in case if you accidentally delete the wrong one(s). Click on the file or files that you want to delete, and once they are highlighted click the Delete button.

If you are removing a directory and its contents, you will need to delete all of the contents from within the directory, then go up one level and delete the directory. Through WS_FTP you can not delete a directory unless it is completely empty.


Moving Files Around:
Follow the steps in the "connecting to your site" section to the left. Once logged into your site, go to where the file(s) are that you would like to move. Click on the file or files that you want to move, and once they are highlighted, right click on any one of them. You'll be presented with a drop down menu and you want to click the option to Move Files... (or Move Directories...). You'll need to then specify the path to the directory you'd like to transfer the files to. (i.e., if you are moving files from images/ to photos/ in your /www directory, you'll specify the path as /www/photos).

If you are having difficulty getting this to work, just copy the file(s) to your local workstation, delete them from their current directory on the server, and then upload them from your workstation to their new directory on the web site.


Viewing Your Pages:
Now that you have successfully transferred your files to our server, you should view them to make sure that all of the links and graphics work. Use your browser and type in your URL. If you now see your front page, then congratulations! Your pages are on the net! If you don't see your page, then you may not have named your page correctly, so check and make sure it is “default.htm”, “default.html”, "index.html" or "index.htm".


Additional information and support for WS_FTP can be found in the programs Help files.