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WebMail Filters and Rules
Creating WebMail Filters

linkLINE's WebMail filtering system allows you to create custom rules in order to route or reject incoming email based on subject, body, sender, and other email header information.

To access your mail filters:

  1. Login to your WebMail account at http://webmail.linkline.com/ using your email address and password. Once logged in, click on the Preferences link in the upper right corner of the page (1):



     
  2. The next screen will show preferences for your WebMail account settings. Click on the "Edit Mail Filters" (2) link to proceed:



     
  3. Below is a screenshot of the Mail Filters Page. Please refer to the red labels (3,4,5,6,7,8,9,10) when using the instructions below:

 

Rule Examples:

NOTE: If you have more than one mail rule you must have "and continue filtering" (8b) checked for each rule. This will ensure that incoming mail is checked against each rule. If this is not checked, mail filtering will stop after it has processed the first rule where this isn't checked.

To block a specific email address (ie, block all email from spam@spammer.com):

  1. Enter in a Rule Name (3). This can be named whatever you want, and is used only for your reference.
  2. Select the Header Radio button (4).
  3. Enter in "From" (without the quotes) into box 5a.
  4. Select "contains" from drop-down list 5b.
  5. Enter in the email address you wish to block into box 5c.
  6. Select the Save In Radio button (7).
  7. Select "TRASH" from drop-down list 7a.
  8. Click the Submit button (10).
  9. The page will then refresh, with your new Rule in the list.
  10. Click the Save All Changes button (11) to confirm and commit your rule.

To block a certain domain name (ie, anything from @aol.com sent to trash):

  1. Enter in a Rule Name (3). This can be named whatever you want, and is used only for your reference.
  2. Select the Header Radio button (4).
  3. Enter in "From" (without the quotes) into box 5a.
  4. Select "contains" from drop-down list 5b.
  5. Enter in the domain name (ie: aol.com) you wish to block into box 5c.
  6. Select the Save In Radio button (7).
  7. Select "TRASH" from drop-down list 7a.
  8. Click the Submit button (10).
  9. The page will then refresh, with your new Rule in the list.
  10. Click the Save All Changes button (11) to confirm and commit your rule.

To forward all email sent to you to another email address (ie, anything sent to your username@linkline.com email address to forward to somewhere@else.com):

  1. Enter in a Rule Name (3). This can be named whatever you want, and is used only for your reference.
  2. Select the Addressed to Radio button (6).
  3. Enter in your email address into box 6a.
  4. Select the Forward to Radio button (8).
  5. Enter in the email address you want to forward your email to into box 8a. WARNING: This must be a fully qualified, valid email address or you will loose all your email (ie username@domainname.com).
  6. If you wish to forward the email to another address AND keep a copy in this mailbox, click the checkbox next to "and continue filtering" (8b).
  7. Click the Submit button (10).
  8. The page will then refresh, with your new Rule in the list.
  9. Click the Save All Changes button (11) to confirm and commit your rule.

To setup an auto responder or a vacation message:

  1. On Step #2 on the top of this page, click on Edit Auto Responders instead of Edit Mail Filters
  2. Enter in a name of the Auto Responder field to create. This can be named whatever you want and is only for your reference.
  3. Click the Create button.
  4. The page will refresh, giving you a large text box to enter in your message. Enter in your Auto Response message and click on Save.
  5. Return to Step #2 on the top of this page, and follow the remaining steps:
  6. Enter in a Rule Name (3). This can be named whatever you want, and is used only for your reference.
  7. Select the Addressed to Radio button (6).
  8. Enter in your email address into box 6a.
  9. Select the Send an AutoReply button (9).
  10. Select the Auto Response you wish to send using the drop-down list box 9a.
  11. Click the Submit button (10).
  12. The page will then refresh, with your new Rule in the list.
  13. Click the Save All Changes button (11) to confirm and commit your rule.